GCSE mock results

MD came home today with her I presume mock results it's all been rather confusing, she said they were the exams so I'm wondering if they are modules rather than mocks ?

Anyway her scores were really low - she bristled and said she tried her best and of course gobby me said 'umm' - how do you work with a youngster who is convinced they are trying their best when they aren't ?

According to the paper she got less than half marks on both chemistry sets and the grades were down as `1b and 1c - I think, it's not torn up in the bin due to a mega strop -her not me.

Any advice or information on this most welcome as I need to know what it is she has taken but cannnot find any info on it via the paperwork we have.

Thanks p xx